お客様の声 | 埼玉県川口の花屋・花者なら大切な時を彩るFlowerShop hanamo | フラワーギフト

友人の還暦祝いなどのアレンジをお願いしていて、気に入っていたのですが、今日居た年配の女性店員さんの対応にガッカリしました。知り合いのワンチャンにに小さなアレンジが欲しかったのですが、先様に花瓶がないと迷惑がかかるから、花瓶の必要がないアレンジが欲しかったのですが、出来上がっていた安い花束をみていたからなのか、コップにさせばいい。うちは、コップは売ってないけどね、なきゃ紙コップにでもさせば。と言われてガッカリでした。予算で、作ってもらうつもりでよったのに…ピリピリしててそんな雰囲気はなく、諦めて、作り置きの花束買って、途中で花瓶買ってとどけました。
今日の店員さんは、出てこないでほしい。
若い方は、丁寧にはなしてくれていました。

(Translated by Google)
I had ordered an arrangement for a friend's 60th birthday celebration and I was happy with the service, but I was disappointed by the attitude of the elderly female staff member today. I wanted a small arrangement for a friend's dog, but I didn't want to inconvenience the recipient if they didn't have a vase, so I wanted an arrangement that didn't require one. Perhaps because she had seen the inexpensive, pre-made bouquets, she said, "Just put it in a glass. We don't sell glasses here, though. If you don't have one, just use a paper cup." I was very disappointed. I had gone there intending to have a custom arrangement made within my budget, but the atmosphere was tense and unfriendly, so I gave up, bought a pre-made bouquet, and delivered it after buying a vase on the way.

I hope that staff member doesn't come out again.

The younger staff members were very polite and helpful.

きれいなお花と店舗でたくさん種類もありました

(Translated by Google)
There were many varieties of beautiful flowers in the shop.

偶然通り掛かってから、気になっていました。やっとうかがうことが出来ました。カフェのようなお洒落な外観で期待通りの素敵なフラワーショップでした。
店内はたくさんのお花が溢れて居て、幸せな気持ちになりました。お花もとても新鮮です。
満足度の高いお店です。また必ず伺います。

(Translated by Google)
I'd been curious about this place ever since I happened to pass by. I finally got to visit. It was a lovely flower shop, just as I'd hoped, with a stylish, cafe-like exterior.

The shop was overflowing with flowers, and it made me feel so happy. The flowers were incredibly fresh.

It's a very satisfying shop. I'll definitely visit again.

花は新鮮なものが多く、色合いも綺麗で、急ぎの際など自宅の近くにあるためいつも重宝しています。

本日はブーケをお願いしましたが、完成形の確認がなく、ラッピングの色や袋の有無についても確認がないままお会計となり、少し配慮に欠ける印象を受けてしまい残念でした。

今後は仕上がりの確認やラッピングのご提案などがあると、より安心して利用できると感じます

(Translated by Google)
The flowers are mostly fresh and the colors are beautiful, and since the shop is close to my home, I always find it very convenient when I'm in a hurry.

Today, I ordered a bouquet, but I was disappointed that there was no confirmation of the finished product, and no confirmation regarding the wrapping color or whether a bag was needed before payment. It left me with the impression that they lacked consideration.

In the future, I think it would be more reassuring if they offered confirmation of the finished product and suggestions for wrapping options.

花を贈る際はいつも利用してます！
ハイセンスです！

(Translated by Google)
I always use this service when sending flowers! It's so stylish!

初めて行きましたがとても雰囲気が良くて、店員さんも気さくで優しいです。
メインの花を決めたのですが差し色を決めかねて悩んでましたが店員さんから色の提案をしてもらい素敵なブーケにして頂きました。
駐車場も広くて車も停めやすかったです。
またお伺いしたいです。

(Translated by Google)
It was my first time there, but the atmosphere was great and the staff were friendly and kind.
I had decided on the main flowers but was having trouble deciding on accent colors, but the staff suggested some colors and created a beautiful bouquet for me.
The parking lot was spacious and easy to park my car in.
I'd love to visit again.

閉店時間ギリギリにも関わらず快く要望聞いてアレンジメント作って頂きました。手際も良いしセンスもいいし大変満足でした。また利用したいです！！

(Translated by Google)
Despite it being right before closing time, they kindly listened to my requests and created a flower arrangement for me. Their work was efficient and tasteful; I was extremely satisfied. I would definitely like to use their services again!

大ファンのプロボウラーさんがトーナメント大会で優勝したので、アレンジメントフラワーをお渡ししました。プロが好きなピンクをコーディネートしていただき、とても喜んでくれました。仲間のプロボウラーさんと記念撮影の際には、他の花束もたくさんあったので持ちきれなくなり、アレンジメントフラワーは俳優の黒田アーサーさんに持っていただいて撮影いたしました。
素敵なアレンジメントフラワーありがとうございます。

(Translated by Google)
My favorite professional bowler won a tournament, so I gave him a flower arrangement. I had it coordinated with his favorite pink colors, and he was very happy. When we took a commemorative photo with his fellow professional bowlers, we had so many other bouquets that we couldn't carry them all, so actor Arthur Kuroda held the flower arrangement for the photo.

Thank you for the wonderful flower arrangement.

送別用のお花をアレンジで作って頂きましたが
豪華に素敵に作ってくださいました。
お店の方も全員感じが良く、素敵な花がたくさん揃っていて、お店に居るだけで幸せな気分になりました。お値段もお手頃で安心してお任せできます。お値段以上のアレンジでしたよ^_^
ありがとうございました。

(Translated by Google)
I had a farewell flower arrangement made, and it was gorgeous and beautiful.
Everyone at the store was very nice, and they had a wide selection of beautiful flowers, so just being in the store made me feel happy. The price was reasonable, so I could leave it to them with peace of mind. The arrangement was worth more than the price. ^_^
Thank you very much.

当日の朝に思い立ち、感謝の気持ちのアレンジをお願いしました。お花の色を伝えたぢけですが、とても素敵でイメージ通りのアレンジでした。
また是非利用したいと思います。

(Translated by Google)
I decided to order a thank-you arrangement on the morning of the event. I only specified the flower colors, but the arrangement was beautiful and exactly as I imagined.

I would definitely like to use your services again.

愛犬が亡くなり、ご近所の方からハナモさんのアレンジメントをいただきました。
どれも鮮度が良く、蒸し暑い時期でしたが長く飾ることができました。

その後、お供えするお花を買いに行った際、素敵なアレンジメントが多数あり選ぶのに迷ってしまいました。
また買いに行きたいと思います。

(Translated by Google)
After my beloved dog passed away, a neighbor gave me an arrangement from Hanamo.
Everything was very fresh, and even though it was a hot and humid time of year, I was able to display it for a long time.

Afterwards, when I went to buy flowers to offer as an offering, there were so many beautiful arrangements that I had a hard time choosing.
I'd like to go shopping there again.

お祝いのお花を初めて此方で注文しお願いしました。お祝い用のプレートもないし、りぼんが無しでした。プレートは自分で。リボンも自分で追加して飾り付けしました。今は百均で揃えられるので助かります。色んな所でお花買いますが、喜んで貰えました。ありがとうございますm(_ _)m

(Translated by Google)
I ordered celebratory flowers from here for the first time. There was no celebratory plate or ribbon. I made the plate myself and added the ribbon myself to decorate it. It's helpful that you can get everything at a 100-yen store these days. I buy flowers from various places, but the recipient was very happy. Thank you very much!

ここのお花屋さんは、凄い日持ちします。配達も、シンプルに届けてくれて、大変なダンボール解体もありませんでした。また、お願いしようと思います。

(Translated by Google)
The flowers from this flower shop last an incredible amount of time. The delivery was also simple and straightforward; there was no messy cardboard packaging to deal with. I'll definitely order from them again.

ちょっと恥ずかしかったのですが、用途を伝えたら、とても素敵な花束を作って下さいました。
結果はバッチリ^_^
次回もお願いします。

(Translated by Google)
I was a little embarrassed, but when I explained the purpose, they made a really beautiful bouquet for me.

The result was perfect! ^_^
I'll definitely order again next time.

ここの、お花は長持ちします！
店主の人のセンスも良く
素敵な花束を作ってくれます。

(Translated by Google)
The flowers here last a long time! The owner has great taste and creates beautiful bouquets.

２年前に行きましたが、２度と行きません。最悪なお店でした。閉店間際に行ってしまった事が悪かったのかもしれませんが、数名いたスタッフの誰からも「いらっしゃいませ」は、なく、探していたお花を聞くと、「ありませんね」と…こんな酷い扱いを受けたのは、初めてです

(Translated by Google)
I went there two years ago, but I will never go again. It was the worst store. Maybe it was my fault for going so close to closing time, but none of the staff members said "Welcome," and when I asked about the flowers I was looking for, they just said, "We don't have them." It was the first time I'd ever been treated so badly.

センスの良い店内は清潔で明るくお花も新鮮です。店員さんも感じの良い方ばかりです。

(Translated by Google)
The stylish interior is clean, bright, and the flowers are fresh. The staff are all very friendly.

女性の対応は良かったです。

(Translated by Google)
The lady's response was good.

モダンな感じのオシャレな店内です。
お祝いや記念日のお花も配達もして頂けます☺️

(Translated by Google)
The shop has a stylish, modern feel.

They also deliver flowers for celebrations and anniversaries. ☺️

まぁまぁ

(Translated by Google)
Well, well

センスがいい！

(Translated by Google)
Great taste!

展示商品に無かったのですが、小さめのブーケを頼みました。色味も選んでくれて、綺麗に作って頂きました。

(Translated by Google)
Although it wasn't among the displayed items, I ordered a small bouquet. They even let me choose the colors, and it was beautifully made.

通りかかってずっと気になっていたお花屋さん♪
お店の方（男性の方と女性の方）も感じが良く、素敵な買い物ができました！娘はサボテンが欲しかったみたいなのでまた行きたいと思います♪

(Translated by Google)
I'd been curious about this flower shop for a while, having passed by it many times!
The staff (a man and a woman) were very friendly, and I had a wonderful shopping experience! My daughter wanted a cactus, so I'd like to go again!

先日、家族のバースデーにお花を贈りたくて
こちらのお店にお願いしました。
イメージを伝えまして、
後日アレンジを作ってもらい、
自宅まで配達してもらいました。
バースデーカードまで付けていただき、
とても丁寧で暖かいサービスでした。
また来年もお願いしたいとおもいます。

(Translated by Google)
I recently wanted to send flowers for a family member's birthday, so I ordered from this shop.
I conveyed my idea, and they created the arrangement a few days later and delivered it to my home.
They even included a birthday card; it was a very thoughtful and warm service.
I would definitely like to order from them again next year.

商品のクオリティは信頼できます。接客は手際よく、スタッフの皆さんの動きもテキパキ。花束はザックリと束ねてイメージを見せてくれた上で、OKならあとは丁寧に編んでくれます。待ち時間が少ないのはとても助かります。
お彼岸の仏花でも、商品のクオリティは変わらず廉価に抑えているのは驚きです。商品への低レビューがないのは当然だと思います。
私は、大切な方へのお届けもの・贈り物は、安心、信頼してこちらでお願いしています。

(Translated by Google)
The quality of the products is reliable. The customer service is efficient, and the staff work quickly and efficiently. For bouquets, they roughly bundle the flowers to show you the idea, and once you approve, they carefully weave them. The short waiting time is a great help.

It's surprising that they maintain the same high quality and low prices even for Buddhist flowers during the O-higan period. It's no wonder there are no negative reviews for their products.

I always order gifts and presents for important people from here, trusting and feeling confident in their service.

ここまで態度の悪い店員さんに会うのは人生で初めてでびっくりしました。前の方が書かれているように、男性のスタッフ（名前は一生忘れないけど伏せます）の態度が接客業とはかけ離れています。星一つもあげたくない。

(Translated by Google)
I was shocked because it was the first time in my life that I had ever encountered such a rude staff member. As the previous person wrote, the attitude of the male staff member (I'll never forget his name, but I won't mention it) was far from what you'd expect from a customer service professional. I don't want to give this place even one star.

前の方も書かれていますが、オーナーの男が最低です。犬の散歩がてら、隣のスーパーに来ましたが、スーパーには犬の紐を結くスペースが無いので、数年前に父の葬儀でこちらの店を利用し、その時何十万円も使いましたし、車の邪魔にならないように駐車場の端の方に紐を短くして結いたら、オーナーらしき人が、「車が来たとき危ないから。」と言うので、かなり短くしたし、朗らかにかなり空いてる（閑古鳥が鳴いている）スペースで、オーナーと子供が遊んでるくらいだし、車なんか来ないと思いますが、「少し場所借りちゃダメですか？」と伝えましたが、「おかしいでしょ。ウチの客でも無いのに。」とはっきり言われました。結局、伝えてもダメなようです。また、犬の散歩に歩きで来る位だから近所の客で利用した事あるお客と言う発想は出来ないのでしょうか？既に過去のお客様はお客じゃないようです。数年前に利用した旨を伝えましたが、「もう来なくて結構です。」とはっきり言われました。近所の人達にもこちらの店は使わない方が良いと伝えときます。
最後に、自分の土地だからと駐車場で子供と遊ぶのはどうでしょうか？それこそ急に車が入って来たり危なくないですかね？駐車場がスカスカな位、お客様が来ないから大丈夫って事ですね。お客が来ないのはオーナーの性格の悪さだと思います。とにかく最低最悪のオーナーがいる店なので、利用するのは考えた方がよろしいかと思います。

(Translated by Google)
As others have mentioned, the owner is awful. I came to the supermarket next door while walking my dog, but there's no space to tie my dog's leash. I used this store several years ago for my father's funeral, spending hundreds of thousands of yen at the time. I shortened the leash and tied it at the edge of the parking lot so it wouldn't obstruct cars, but a man who seemed to be the owner said, "It's dangerous when cars come." I had shortened it considerably, and the space was quite empty (almost deserted), with the owner and his child playing, so I didn't think any cars would come. I asked, "Could I borrow a little space?" but he flatly replied, "That's ridiculous. You're not even one of our customers." It seems like it's no use explaining. Also, since I walked here for a dog walk, couldn't they consider me a local customer who's used the store before? It seems like past customers are no longer considered customers. I explained that I had used the store several years ago, but he flatly said, "You don't need to come again." I'll tell my neighbors not to use this store either.

Lastly, what do you think about letting your children play in the parking lot just because it's your land? Isn't it dangerous, with cars suddenly pulling in? The fact that the parking lot is practically empty means that there are no customers, so it's probably okay. I think the reason there are no customers is because the owner has a bad personality. In any case, this shop has the worst possible owner, so I think you should think twice before using their services.

毎週買いに行きます❗

(Translated by Google)
I go shopping every week